Privacy Policy

Last updated on 21/10/2024

This Privacy Policy helps you understand how we collect, use, and share your personal info. Let's dive in!

1. Introduction

Welcome to the Privacy Policy for Dohalink and our affiliates (together, we’re "Dohalink"). Here, we explain how we collect, use, and protect your personal info when you interact with us—whether it's through our website, app, or in-store (collectively, “Dohalink Services”). By using Dohalink Services, you're agreeing to the terms of this policy.

2. Information

We gather different types of information to improve your experience with us:

• Info You Provide: This includes info you share when making a purchase, creating an account, or chatting with our support team. Expect to provide things like your name, email, phone number, address, and payment details. You can choose not to share certain details, but this might limit your access to some features.
• Automatic Info: We automatically collect details about how you use Dohalink Services—like your device, browsing actions, and patterns. Cookies and other tracking tools help us personalize your experience. This could include your IP address, browser type, operating system, and pages you visit.
• Info from Third Parties: We might get extra details about you from third-party sources, like updated delivery addresses from our shipping partners, to ensure everything arrives on time and to keep our records current.

3. Use of Personal Information

Here's what we do with the info we collect:

• Order Processing & Customer Service: To manage your orders, payments, and any customer support requests.
• Service Improvements: We use data to fix bugs, improve features, and make Dohalink Services better for you. • Personalization: We tailor content to your preferences, recommend products, and boost your shopping experience.
• Legal & Security: To comply with legal requirements, verify your identity, and protect Dohalink, our users, and others. We use security measures to protect your info during transmission and storage

4. Sharing of Personal Information

We never sell your information to third parties. Your privacy is our top priority, and we are committed to protecting your personal data. We ensure that any shared information is handled securely. Your trust is essential to us, and we strive to maintain transparency in how we manage your data.

5. Children’s Privacy

Dohalink Services aren’t for kids under 18. We don’t knowingly collect info from anyone under that age. If we find out we’ve collected info from a minor, we’ll delete it ASAP.

6. Policy Changes

We might update this Privacy Policy from time to time. Whenever we make changes, we’ll post them here, and the “Last Updated” date will be revised. We encourage you to check back now and then to stay informed on how we handle your data.

7. Contact Us

Got questions or concerns about this Privacy Policy? Reach out to our customer support team at contact@dohalink.qa. We’re here to help and will address your concerns quickly.

By using Dohalink Services, you’re acknowledging that you’ve read, understood, and agreed to the terms of this Privacy Policy.

8. Deleting Your Dohalink Account.

You can delete your Dohalink account at any time using our in-app delete my account feature. Deleting your account will delete you from our database.You can do this operation from profile tab.